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From Eater to Blackbird: Ben Leventhal on Restaurants, Loyalty, and Rebuilding Payments

Episode Summary

From Eater to Blackbird, Ben Leventhal reflects on building companies for restaurants and the lessons he’s applying to loyalty, payments, and scale.

Episode Notes

Restaurants generated more than a trillion dollars in sales last year — but they don’t control the payment rails those dollars flow through.

In this episode, Ben Leventhal (founder of Eater, Resy, and now Blackbird) joins Robert Hackett to explain why that’s a problem, how loyalty and payments have failed independent restaurants, and where crypto fits into fixing it.

Ben breaks down:

This is a grounded conversation about technology, ownership, and the future of restaurants — from someone who’s been building in the space for over a decade.

 

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